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The Researcher's Guide to VA Data

VA Information Resource Center

 

VIReC HelpDesk

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Overview

VIReC supports VA researchers through our HelpDesk by providing individualized responses to requests from VA researchers about databases and information systems used for VA research. We provide information, advice, and referrals to experts.

Contact the VIReC HelpDesk

Contact our HelpDesk at virec@va.gov for more information on how VIReC can assist you in research. VIReC responds to HelpDesk submissions within two business days.

VIReC prefers researchers contact us through our HelpDesk. Alternative methods for contacting VIReC are available on our "About Us" page.

Veterans & General Public

VIReC provides support for VA researchers. Veterans and the general public may speak to a public affairs representative at a local VA facility for support or visit the VA’s Inquiry Routing & Information System (IRIS) for information or to ask questions to the VA customer service center.

The IRIS site provides information to Veterans and the general public on:

  • Locating a VA facility
  • Toll Free phone numbers for benefit information
  • Education benefits
  • eBenefits
  • FAQs
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